It is amazing how much your employees really know. Not just those who report directly to you, but those on the frontline, as well as those on the shop floor. They work at the coalface every day and have the answers to just about any problem that arises in your business.
David Hughes sums up his entrepreneurial career to date thus: four spectacular successes and two failures. He founded the sports retailer Allsports and achieved turnover of £180 million before a vicious price war meant decline, administration in 2005 and a sell-off to rival JD Sports.