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Entrepreneurs Panel

Tony Caldeira
Charlie Mullins
Jeremy Roberts
Julie Meyer
Richard O'Sullivan
Steve Purdham
David Pollock
Michael Oliver
Brian Hay
Laura Tenison
Jennie Johnson
Debbie Pierce

CV seen

Brian Hay

Co-founded freight forwarding company Cardinal Maritime in 1998 using a £5,000 loan. The firm has offices in South Africa, Ireland and Holland, as well as its headquarters in Eccles and aims to open six more in Europe by 2012. It made a profit before interest and tax of over £1 million on a turnover of £38 million to March 2009.

Question: 

I came back into the office last night to pick up some paperwork and spotted a CV and application letter from one of my middle management on the printer as I walked past. I’m pretty annoyed as only a month ago I gave this person a substantial pay rise despite it being against current company policy. What would you do?

Answer: 

I am sure that you feel disappointed that your colleague, despite a considerable pay rise, appears to be considering employment elsewhere. My guess is that your colleague has been able to command a substantial increase based on his or her performance and contribution which has necessitated your
subversion of company policy.

If this is the case, it is likely that your colleague has felt undervalued for some time and their disappointment with the business is more deep-rooted than you think. You can never underestimate
the price people attach in the workplace to being adequately recognised for their contribution and efforts.

If there has been a misunderstanding here, and this hasn’t been picked up, it is quite possible that the pay rise has not remedied the problem. My recommendation would be for you to meet with your
colleague, explain that you have seen the CV lying around the office, and open dialogue as to whether there is something that can be done to provide you both with the comfort of commitment that is clearly needed.

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